11.28.2011

HP/Compaq administrator install error

Had a dead hard drive in an old Windows XP Pavilion that I'm fixing, and of course there are no recovery discs available. So, I used my OEM disc to install and activate, no problems there, but now driver updates give me the following error:

"You must be logged on as an administrator to install this update. Update has been cancelled. (9999)"

So after a bit of searching around, it turns out the problem is that Windows decided that the card reader needed to be the labeled C: instead of the hard drive during install. The only way to fix is to disconnect the card reader and reinstall the OS. Joy.

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